New and existing patients will want to stay familiar with important offices policies that apply to all Premier Medical Associates managed locations for both adult and pediatric care.
Contact an office by phone to schedule appointments.
Missed Appointments, Rescheduling & Cancellation
For recommendations for your exam, visit Patient Resources/Patient Visits.
During scheduled hours, patient calls are initially handled by our front office and clinical staff (nurses and medical assistants). They will ensure proper follow-up with your doctor.
At any time we are not accepting calls during normal patient hours, our answering service accepts our calls and provides those messages directly to us.
We accept all major insurance plans in the region. For a complete list of all participating health plans, click here.
Deductibles & Copayments – Patients are responsible for deductibles and copays at the time of exam or service. We accept cash, checks, debit cards and all major credit cards.
Uncovered Services – We encourage you to contact your insurance carrier to best understand what services and treatments are covered and those for which you may share some or all of the financial responsibility.
You will receive an invoice for the patient responsibility portion of your services as directed by your health plan carrier.
Contact our billing office at 412-457-0184 if you have concerns or need to discuss payment options if you are unable to pay in full.
Your electronic health record (EHR) is available online through the Follow My Health™ platform.
For general information, key benefits and features or a video tutorial on Follow My Health™ platform, click here.
All Premier patients complete the following forms:
These forms are available in PDF format here; Patient Resources/Patient Forms. You may wish to print and complete them in advance of your appointment.
Premier Medical Associates understands the importance and sensitivity of your health information. We have a rigorous training and examination program for all employees on the federal and state laws that govern your health information.
Premier staff uses your health information (and allow others to have it) only as permitted by federal and state laws. These laws give you certain rights regarding your health information.
Premier has physicians on call after hours every day of the year. These physicians may be reached by contacting the answering service. For more information, visit Patient Resources/After Hours.
Your patient experience is equally as important as the medical care you receive from Premier. If you have compliments, questions or concerns, we want to hear from you.
Please visit the Contact Us section of this website to share your experience. An appropriate member of our leadership and management team will respond to all issues of concern.