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Your complete “medical file” is housed electronically in Premier’s highly secure electronic health record platform – FollowMyHealth®. This is a valuable, convenient and free service to our patients. It allows patients to better access and manage their information and more conveniently communicate with Premier doctors and clinical staff.
The healthcare providers at Premier are now conducting telehealth video visits for patients. Sign up for the patient portal and contact the office to schedule your telehealth video visit today. To learn more please review the Video Visit FAQ.
Allow a week processing time for health record requests.
Choose the below topics for all the necessary information to get started.
To register for an account, please speak to our front desk staff at any Premier Medical Associates location or request an invitation online.
After completing the registration process, your health information will begin to populate the Premier FollowMyHealth® record.
Call Us: 412-436-2500
Our help desk staff is available between 8:30 and 5:00 pm.
Email Us: firstname.lastname@example.org
Technical Requirements to properly view and use FollowMyHealth®
Proxy access allows access to the health information of another family member or close relation.
FollowMyHealth offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health.
With FollowMyHealth, you can use the Internet to:
No, this is a free service offered to our patients.
Patients who wish to participate will be issued an activation code during their office visit. This code will enable you to log in and create your own user ID and password. If you were not issued an activation code, you may call your primary care office to get one or ask to sign up during your next office visit.
You may e-mail us at email@example.com.
Your provider is able to determine which types of test results are available for access through FollowMyHealth. There may be select tests or procedures that your provider deems to be of a sensitive nature and will not release the information into the electronic record.
Your FollowMyHealth information comes directly from your electronic medical record at your doctor's office. Ask your doctor to correct any inaccurate information at your next office visit. Your health information is reviewed and updated in your electronic medical record each visit.
Yes, you can. This is called Proxy access and allows a parent (or guardian) to log into their personal FollowMyHealth account, and then connect to information regarding their family member.
No, due to the sensitive nature of medical information, each adult must sign and submit a Release of Information request and establish their own FollowMyHealth account.
You can click the "Forgot password" link on the sign-in page to reset your password online. If you encounter any problems email firstname.lastname@example.org.
Contact us at email@example.com and after we verify your information, a new code will be sent via U.S. Postal Mail. Privacy issues prevent us from e-mailing a new activation code to you.
Log into FollowMyHealth and from the left menu, go to the Preferences section and select the appropriate option.
We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal ID's, and passwords. Each person controls his or her password, and the account cannot be accessed without that password. Further, FollowMyHealth uses the latest 128-bit SSL encryption technology with no caching to automatically encrypt your session with FollowMyHealth. Unlike conventional e-mail, all FollowMyHealth messaging is done while you are securely logged on to our website.
Your privacy is important to us. Federal laws protect the information you provide on this web site. To learn more about how your rights to privacy are being protected, please click here.
We aim to protect your privacy and the security of your information. While logged into FollowMyHealth, if your keyboard remains idle for 15 minutes or more, you will be automatically logged out of FollowMyHealth. We recommend that you log out of your FollowMyHealth session if you need to leave your computer for even a short period of time.
You need access to a computer connected to the Internet and an up-to-date browser (such as Internet Explorer).
For your security, your activation code expires after 60 days and is no longer valid after the first time you use it. If you still have problems, email us at firstname.lastname@example.org.
No, your activation code is not your FollowMyHealth ID or password. You will use this code only once to log into FollowMyHealth for the first time. (The code will expire after you have used it or after 60 days). When you log into FollowMyHealth the first time, you will then be asked to create your own unique FollowMyHealth ID and password.
Proxy allows users the full functionality of Premier’s FollowMyHealth® record platform to manage the health details of a dependent individual.
In compliance with HIPAA laws and legal privacy, proxy access is available in three categories – minor proxy (newborn through 12 years), dependent adult proxy (18 years and up), and self-assigned patient proxy.
Once access is established, proxy users will be able to utilize the features of the Premier’s FollowMyHealth® record platform.
To access a proxy record from an account, navigate to the user's name at the top of the screen and mouse over the drop down area. Then select the proxy patient's name to view to their account.
Visit any Premier Medical Associates office for the form. Complete the Minor Proxy Access Request Form and return it to the receptionist.
Through the patient portal, parents and legal guardians of patients 12 years old and younger can view the online medical records of their children, as well as perform tasks such as making appointments, checking immunization records, and obtaining test results.
Visit any Premier Medical Associates office and speak to the receptionist to choose either dependent adult registration or self-assigned registration for adult proxies.
Through the patient portal, legal guardians and caregivers with power of attorney can view the online medical records of adult individuals in their care, and perform tasks such as making appointments, communicating with physicians and medical staff, and refilling prescriptions.
If you have technical questions that need to be addressed by Premier staff, contact technical support at 412-436-2500. All health-related questions or concerns must be directed to your doctor’s office.