With a team of approximately 100 dedicated providers, Premier Medical Associates is the largest multi-specialty physician practice in the Greater Pittsburgh area. The company is focused on being a leader in the delivery of efficient, high-quality care which drives down healthcare costs and improves patient outcomes. Founded in 1993, Premier’s leadership team led a transition that made the company independent in 2004. Premier’s independence allowed the company to focus on building a stronger model of patient-centered care and expand operations to include critical services and specialties that provide a continuum of care to PMA’s patients. In December 2011, Premier Medical Associates affiliated with Highmark and today are an affiliate of the Allegheny Health Network.
Today, Premier touches the lives of more than 100,000 patients in 10 convenient locations in the eastern suburbs of Pittsburgh, with specialties that include Allergy & Immunology, Behavioral Health, Cardiology & Electrophysiology, Dermatology, Endocrinology, Family Medicine, Gastroenterology, General & Breast Surgery, Hospitalists, Infectious Disease, Internal Medicine, Neurology, Ophthalmology, Pain Management, Pediatrics, Podiatry / Foot & Ankle Surgery, Pulmonology, Radiology and Rheumatology.
An Uncommon Approach
The health of our patients takes definitive priority. We started with a group of doctors committed to practicing medicine where patients received the care necessary to help them live as healthy a lifestyle as possible. As we expanded, we maintained that focus.
We concentrate on the complete picture of an individual’s health. Whether office visits are for chronic or acute needs, we take the opportunity to assess the overall health of a patient and educate that patient on where he or she needs to be.
We focus on the right care—the right amount of care for right now. We have no obligations to order unnecessary tests, surgeries or fill hospital beds.
We have always focused on consistent, high quality care throughout the company. All of our primary care offices continue to receive the highest quality marks available from health insurance providers.
It takes the talent of primary care and many specialists to deliver the best treatment options to patients whether the experience is an ongoing, chronic conditions or an unexpected, acute situation.
Perhaps the most valuable proposition that distinguishes Premier in our region is the collaborative commitment between our providers across all Premier specialties. They work diligently to gain consensus for treatment, ensuring the highest quality and appropriateness of that care for patients.
With our Patient-Centered Medical Home standards in place, patients can be assured that their primary care physician will take a lead in working with all the necessary specialists to provide complete care.
Tools, Technology and Standards
Delivering quality care takes extensive resources from behind the scenes, that often are not easily recognized by patients.
Let’s start with technology. We implemented a highly sophisticated electronic health records system across all specialties. This tool supports physicians and clinical staff in documenting and tracking all critical details of health vitals and treatment of each patient. It allows for superior care management and follow-up that was simply not possible with static paper charts. Additionally, we capture health information in a way that allows for meaningful use. In the future, this data will advance and improve care and treatment for many diseases and chronic conditions.
The EHR technology has also supported our providers in implementing a national program, Patient Centered Medical Home (PCMH) that brings a formal, consistent process to managing care of patients. The program’s distinguishing element is the designation of a primary care doctor for each patient to serve as a leader and advocate across the health community ensuring the quality and appropriateness of that patient’s care.
Premier Medical Associates attained the PCMH Level 3 Accreditation in 2013 for all primary care offices. This is an outstanding accomplishment few providers are capable of achieving. We are so pleased to bring this standard of care to our patients.
Standards of care extend beyond what technology and programs dictate. Among our providers, there is a system of checks and balances. Quality teams devote time to review the work of fellow physicians. We do this to ensure all providers are meeting our standards for quality care.
Lastly, the most important resource at Premier is our people and our culture. We heavily invest in our team. We provide hours of training to ensure everyone feels comfortable with their responsibilities, understands how to use the technology and wants to provide the service level of care our patients expect from us.