Some concerns or questions about your bill, such as the patient responsibility may need to be referred to customer service at your health insurance provider. If we cannot answer a question, we will direct you to the best party to help you.
Copays will be requested at paid at the time of your appointment. We accept cash, checks and debit or credit cards at the front desk.
Premier offers a financial hardship program to assist patients experiencing financial difficulties, providing certain income and other criteria are met. To discuss assistance, contact a customer representative in our billing office at 412-457-0184.
Read our financial hardship policy.
Medicaid (Pennsylvania Medical Assistance) – Pennsylvania’s state-administered health insurance program makes state and federal funds available to qualifying patients to pay for medical care. Funds are available for patients with low incomes or with certain disabilities.
Medicare – This federal health insurance program addresses the needs of senior citizens and those with certain disabilities.
Children’s Health Insurance Program (CHIP) – Pennsylvania children may be eligible for health benefits under this state program.
What insurance plans are accepted at Premier Medical Associates?
Please see our list of accepted insurances. Patients enrolled in a managed care plan should always consult their provider directory to assure a provider’s participation status.
Does Premier have a financial assistance program?
Yes. Premier offers a financial hardship program to assist patients experiencing financial difficulties, providing certain income and other criteria are met. To discuss assistance, contact a customer representative in our billing office at 412-457-0184.
What forms of payment are accepted at Premier?
For payments by mail, we accept checks, debit and credit cards. If paying copayments or your bill in person at the medical office, you may pay cash, check, debit or credit card.
Can I make partial payments on my balance?
Yes. Contact the billing office at 412-457-0184 to discuss a payment schedule. Please note, payments are applied to the oldest account balances unless otherwise requested.
The electronic bill pay service, Pay My Doctor, will also accept partial payments.
When can I expect a refund?
Please allow 4-6 weeks for refund processing.